Privacy Policy

Talbay Foods understands how important privacy is to our consumers. The trust with your data that you share is greatly appreciated. The purpose of this Privacy Policy is to help you understand what information we collect, why we collect it and how we use it. Please take time to read this carefully.

This policy page may be updated from time to time, please come back to see if there have been any updates. This policy is effective from 25th of May 2018. 

Who are we and how can you contact us: 

When you are using our website, Talisker Bay International Limited is the data controller (referred to as “Talisker” “we” “us” or “our” in this privacy notice). Our registered office is at Aitkenhead Factory, Kirkmichael, Ayrshire, KA19 7LS. Talbay Foods is a division of Talisker Bay International Ltd. 

Where we collect your personal information from: 

We may collect, store and transfer personal information about you in the following ways: 

Data you give to us: 

• When you register to use our services; 
• When you speak to us on the phone; 
• When you use our website; 
• When you engage with us on social media, your social media username, if you interact with us through those channels; 
• If you take part in any promotions; 
• When you give us comments, feedback or product reviews; 
• When you book any kind of appointment with us; 

Data we collet when you use our services:  

• Profile and usage data, including data we gather from the devices you use to connect to those services such as computers and mobile phones, using cookies (please see our separate cookies policy and other internet tracking software);
• We use several products to analyse traffic to this website to understand our visitors’ needs and to continually improve our site for them. We collect only anonymous, aggregate statistics. For example, we do not tie a specific visit to a specific IP address;
• Talbay Foods and our partners use technologies to collect and store information about the device or browser you use when you visit ours and third party sites, and this may include using cookies or similar technologies to identify your browser or device;
• When you come visit us at Talbay Foods we have CCTV systems in operation for the security of both customers and staff. These systems may record your image during your visit;
• When you give us some feedback; and
• When you use our website and subscribe to our newsletter or register to take part in any campaign or promotion. 

Data from third parties we work with:

• Companies that introduce you to us
• Social networks
• Agent/agencies working on our behalf
• Government and law enforcement agencies
• Identity and contact data from publicly available sources

Data we collect about you

We may collect, use, store and transfer different kids of personal information about you which we have grouped together as follows:

Identity data – name, username, title, date of birth and gender 

Contact data – delivery address, email address or telephone numbers, social media addresses

Technical data – internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access our website

Profile data – feedback and survey responses

Usage data – information about how you use our website

Marketing and communications data – your preferences in receiving marketing from us and our third parties and your communication preferences

We also collect, use and share aggregated data such as statistical or demographic data for any purpose. Aggregated data may be derived from your personal data but it is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your usage data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect aggregated data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.

We do not collect any special categories of personal information about you. This includes any details about race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data. 

Cookies

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. 

Opting Out 

You can ask us or third parties to stop sending you marketing messages at any time by contacting us at sales@talbay.co.uk